Q: What is JJ Hospitality - Serviced Apartment?
A: JJ Hospitality Serviced Apartment is a flexible alternative to a hotel, offering business travelers a base to work from, a place to entertain clients or friends or simply as a home away from home for a few days, a few weeks, or more.
Apart from all that we also offer outdoor catering services.
Q: What sort of clients do you help?
We have many types of clients. The majority are large corporations who have a requirement to provide hundreds and sometimes thousands of apartment nights per year for both their relocating staff and people on business trips. However, at the other end of the scale, we also cater for the leisure traveler who may only need a a few nights accommodation per year.
Q: Why shouldn't I just use a hotel?
A: JJ Hospitality Serviced Apartments offer guests all the advantages of a fully furnished apartment with the convenience of hotel style cleaning and linen services. It provides accommodation for business people tired of hotel living and seeking the comforts and privacy of home, together with extra space, flexibility and independence.
Q: Is there a minimum length of stay?
A: We accept both daily and extended-term stays.
Q: How often is maid service provided, and how often is the linen changed?
A: The apartments will be supplied with fresh linen and towels once in a week. Standard maid service is also once a week, but can be provided more often on demand.
Q: How can I make a reservation?
A: You may easily make a reservation by:
e-mail: phone :
You will be required to pay 25% of your reservation to confirm your booking, the Balance must be paid in cash on arrival.
Q: How do I pay, and when do I pay?
A: Payment can be made in either Cash or Cheque or Credit cards. The total apartment charges are required when you move in.
Q: How long will it take to receive reservation confirmation?
A: Usually it takes less than 24 hours.
Q: Will I need to pay a Security deposit for the apartment?
Some apartments may require a cash damage deposit which will need to be paid upon arrival at the apartment. The amount varies per apartment . You can also give expressed authorisation to the property to charge their credit cards the corresponding costs for any damage caused to the apartment or its furnishings during their stay.
Q: If I want to extend my stay, how can I do it?
A: Please contact us to check availability. Providing the apartment is available on the dates that you wish to extend, this will easily be facilitated. If your apartment is unavailable, we will make every effort to offer you an alternative. If you think there is a possibility that your stay will be extended when you book, please let us know as when we take further bookings this will be taken into consideration.
Q: What happens if I break something?
Please call our Team as soon as possible to assess the damage. We will do our best to try and fix or replace the item/s and reach a decision if whether there is any charge incurred.
Q: What if I need help or information during my stay?
There will be a member of our staff available to answer any of your questions during business hours. Outside business hours you can also contact us in a case of emergency.
Q: Do Children under 2 need to pay the rental?
Child under 2 do not pay for the rental. If the child requires the use of a bed during their stay, you must take it into account when making a reservation request.
Q: How do I cancel my reservation?
If the client cancels a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period. Please note that the 25% reservation deposit is non-refundable:
- More than 90 days before: 20% of the total amount.
- 30-89 days before: 50% of the total amount.
- Less than 30 days before: 100% of the total amount.